Kit Yarrow, Ph.D. is a consumer research psychologist, a professor of both business and psychology, and a recognized consumer expert. Kit has consulted for top firms, such as
General Electric,
Del Monte and
Nokia, and is also the Author, along with Co-author
Jayne O’Donnell, of
Gen BuY: How Tweens, Teens and Twenty-Somethings Are Revolutionizing Retail. Yarrow joins
Speak Up! to talk about how
Generation Y is different from
Generation X and
Baby Boomers, and how marketers can successfully attract Gen Y consumers.
More about Kit YarrowKit Yarrow chairs the Psychology Department of San Francisco-based
Golden Gate University, where she has a joint appointment as a professor of psychology and marketing. Her research in consumer psychology has earned her an endowed research chairmanship for three consecutive terms and she is Golden Gate University’s 2009 Outstanding Scholar. Kit has been a guest professor of consumer behavior at universities around the world, from Slovenia to Malaysia, including the
Helsinki School of Economics and
UC Berkeley.
As a recognized consumer expert, Kit is often featured in national media for her insights on subjects ranging from consumer confidence and the economy to the role of money in relationships. She has been featured on
Marketplace,
Good Morning America,
ABC World News,
Ronn Owens,
View From the Bay,
Consumer Talk, and
CNN Radio among others. She’s been quoted by publications including
The New York Times,
Oprah Magazine,
The Associated Press,
Reuters,
U.S. News and World Report, The Christian Science Monitor,
The Wall Street Journal,
RealSimple,
Self, and
The Washington Post.
Kit is a spokesperson for the
American Psychological Association and blogs for
Psychology Today and
The San Francisco Chronicle's "
City Brights."
Kit applies insights from psychology to business, society and shopping in speech venues both academic and applied, such as presentations at
AC Nielsen's marketing conventions in Finland and Denmark,
The Annual American Psychological Association Convention and at
Cornell University's Seeley Conference.
Kit has consulted to dozens of United States and European businesses, helping them better understand their consumers.
Kit has a Ph.D. and an M.A. in Psychology from
The Wright Institute in Berkeley, and a B.S. in Journalism from
Georgia State University. Before becoming a professor, Kit worked as a waitress, a promotion manager for a rock & roll radio station, a psychotherapist and a freelance writer for AC Nielsen and
Mademoiselle Magazine.